Customer Support

Refinity Mailing Call Center personnel are trained in
customer support. Additionally, they are specifically
educated regarding your campaign and merchandise.
This is how we are able to provide knowledgeable,
informative and courteous service to your customers,
customized for your campaign.

We provide return and exchange processing. Our
inventory control system tracks all orders, returns,
exchanges, adjustments and shipments for accurate
inventory reports as well as provide monthly inventory
reports.shipments. Individual orders are re-packed and
shipped as per invoices.

Informative, courteous and prompt customer service
will ensure strong customer relations, reduce merchan-
dise returns and increase re-orders from a loyal
customer base.